September 2024 - October 2024 (6 weeks)
Realized Solutions is a non-profit management consulting firm specializing in supporting non-profit and cooperative organizations. They are exploring the challenges of collective decision-making, a common management issue for many organizations, and are interested in developing a potential product as a solution.
User research
Product Ideation
Product workflow design
Annie Zheng
Yuchen Hou
Jocelyn Sun
The most challenging yet rewarding part of this project was the exploration phase, where our team collaborated closely with the client during weekly meetings to uncover the specifics of their problem. It was an eye-opening experience to learn more about non-profit organizations, particularly co-ops, and their unique operations. Through our conversations, I realized that, despite my efforts to be as objective as possible in my proposed design, I still made implicit assumptions about my target user base. These assumptions stemmed from my personal worldview, which can sometimes be inaccurate. However, my client also appreciated that I introduced new perspectives—perhaps influenced by my academic, industry, or personal experience—that he found intriguing and worth exploring further. This project served as a valuable reminder to keep learning, exploring new territories, and growing both professionally and personally.